Lisa AcetiDirector of Marketing
I/OVision makes sure that the ReStore and our offices are running smoothly. They set up our server and computer systems and have provided us with support for the past 6 years. We always receive very quick response to a phone call or email. It’s nice to have a reliable IT support company.
Since acquiring the services of I/OVision a few years ago, I have been able to finally let actual professional I.T. experts look after all our computer/server issues. It has given me the freedom to focus my time on growing my business and moving it forward. Their company-wide customer service is outstanding and I recommend them to everyone I know.
I/OVision has always been very proactive in dealing with our issues, preventing a lot of problems and downtime. They let us know of any issues we might encounter with the current growth of the company and always provide honest and appropriate solutions with a realistic budget in mind.
April NorthcottSales Manager
From the first day we started using I/OVision’s services, they put together a plan to make our company as efficient as possible, while considering our constraints. They respond promptly to any request, and resolve all issues quickly and accurately. For us, turning the clock back is not an option.
Steve LangendoenGeneral Manager
Since hiring I/OVision the biggest benefit I’ve experienced is confidence in service. They respond quickly to any service requests. I don’t worry about our computers or backup from day to day any more.
When I/OVision presented their new IT services to the Spring Creek Group, I knew it was the right solution for us. I can’t give a monetary value to the information we have on our servers, but I do know the costs would be immense if they ever failed. With I/OVision’s service and tech support, I know Spring Creek is protected.
Chris OsborneGeneral Manager
I/OVision has delivered an entirely new concept to our office – completely worry free computer operations. Our effective up-time since we started using the service has been 100%. Every once in a while, I am informed that our server has had “issues”, but we’ve never actually experienced it ourselves. This is truly the most remarkable service I have ever come across.
I/OVision has made sure that we’ve been running 24/7. I’ve worked with computers for a long time, but have never received such outstanding support. All our offices coast-to-coast are covered. If we ever need anything, I/OVision takes care of it quickly. Our office productivity has greatly increased since I.T. Assurance was implemented. We work in a hassle-free I.T. environment.
We are very happy with the service we are receiving from I/OVision. More often than not they’ve solved an issue before we’re even aware of it. The remote access/offsite capability saves a lot of time and apprises them of the situation before they arrive on site should a visit be required.
I/OVision makes sure we’re up and running. Downtime is extremely costly to us. On the odd occasion, we learn that there is a concern with our systems; they are dealt with before we experience the implications. They stay on top of all issues, and make sure that we are prepared for any changes well in advance.
Our previous computer provider really ripped us off and I thought just about everyone in the computer industry was a fraud. I/OVision has always offered very honest and sincere advice that is in OUR benefit, not just recommendations that will fill their pockets. They’re always well dressed, friendly and professional. It’s nice to deal with an honest local company.
I/OVision delivers the kind of personal attention that you only think you’ll find in a small town. If we require their assistance, they immediately recognize the issues, and not only do the service; they provide a detailed outline of the work in terms that even the novice user can understand. We use them for a wide variety of services from web hosting to on-site service. They’ve never let us down – they’re as good as their word.